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Desktop Install Problems

Short answer: if the desktop app will not install or launch, confirm the correct package, OS permissions, and whether security software blocked the app.

First Checks

  1. Download the latest package for your platform.
  2. Confirm the package matches your CPU/OS.
  3. Reinstall.
  4. Restart the machine if the installer or audio driver path changed.
  5. Check security prompts or quarantine.

Windows

  • SmartScreen may warn on first run.
  • Antivirus tools can quarantine new builds.
  • Audio interfaces may need vendor drivers.

macOS

  • Confirm the app is allowed to run.
  • Confirm microphone permissions if setup cannot hear input.
  • Use the correct build for your Mac.

Linux

  • AppImage files may need executable permission.
  • Package dependencies may vary by distribution.
  • Audio routing depends on the local audio stack.

Reporting Details

  • OS version.
  • Package filename.
  • Installer error text.
  • Screenshot of the failure.